Provide direct/hands-on applications and technical support for Automation
Provide direct/hands-on product expertise to move sales opportunities through the sales process in assigned region.
Achieve MEA Automation sales targets
Drive collaboration with Eppendorf Zone directors and Territory Managers
Drive the funnel management process
Work closely with Eppendorf dealers in assigned region to assist them with uncovering new opportunities for Automation.
Bi-annual, quarterly or \xe2\x80\x98as frequent as needed\xe2\x80\x99 travel to key markets will be required to drive in-country sales activity and to build up local product knowledge, awareness and relationships with dealers and customers alike.
Handle technical compliance of tender documentation.
Day-to-day application and technical support within the product portfolio to both end users and dealers.
Pre-sale application support including workflow analysis, system configuration, assay programming, remote and in-country demos.
Post-sale application support including remote and in-country support for trouble shooting and programming and validating new protocols.
Travel to key markets as needed to carry out and fulfil application support according to the products sold in the market.
Provide training for end users, ensuring customer satisfaction is achieved.
Provide product and applications training to staff, as required.
Attend relevant trade exhibitions and scientific meetings to maintain market knowledge.
Provide monthly and quarterly reports and other such reports, as requested, accurately and on time.
Prudent expense management focused on revenue generation and customer satisfaction initiatives.
Maintaining and update all relevant customer and application related information in the company CRM database as needed.
Maintain company information, sales tools, literature and equipment in good condition and in a secure manner; keep up to date customer and prospect files.
Your expertise
3 to 7 year\xe2\x80\x99s industry related sales experience
Bachelor\'s degree (B.Sc) in Molecular Biology / Life Science or related degree
Good communication skills
Your benefits with Eppendorf
We truly appreciate our employees and their performance. This is why we offer an attractive salary.
By working with us, you will make a meaningful contribution to improving human living conditions.
To enable you to depend your technical knowledge and to continuous development, we offer a wide range of training and development options.
Attractive employee benefits
Attractive performance bonus
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