Job Description

Job Overview:

We are looking for a proactive and detail-oriented

FMCG Supervisor

to oversee day-to-day operations in sales, distribution, or retail within the fast-moving consumer goods sector. The ideal candidate will be experienced in team supervision, inventory management, and FMCG operations, with the ability to meet sales goals, ensure operational efficiency, and lead a team toward achieving company objectives.

Key Responsibilities:

Team Supervision:

Lead and manage a team of sales representatives, merchandisers, or store staff to achieve performance targets.

Sales Monitoring:

Track sales performance, identify gaps, and implement corrective actions.

Stock Control:

Ensure accurate stock levels, timely replenishment, and minimize losses or damages.

Training & Development:

Train new staff on company procedures, product knowledge, and customer service standards.

Customer Service:

Resolve customer complaints and queries promptly to maintain satisfaction and loyalty.

Merchandising:

Ensure effective product displays and adherence to visual merchandising standards.

Reporting:

Maintain daily, weekly, and monthly reports on sales, inventory, and team performance.

Compliance:

Ensure adherence to health and safety regulations, and company policies.

Requirements:

Diploma or Bachelor's degree in Business, Marketing, or a related field 3+ years of experience in the FMCG industry, with at least 1 year in a supervisory role Strong leadership, communication, and organizational skills Knowledge of retail sales, inventory management, and merchandising Ability to work under pressure in a fast-paced environment Proficient in Microsoft Office and basic POS or ERP systems Flexibility to work weekends or extended hours when needed
Job Types: Full-time, Permanent