Job Description

Here is a job description for a Supermarket Branch Manager:

Key Responsibilities

1. Leadership: Oversee daily operations, motivate, and manage staff to achieve sales and customer satisfaction goals.

2. Customer Service: Ensure excellent customer experience, resolve complaints, and implement customer feedback.

3. Inventory Management: Manage stock levels, minimize waste, and optimize inventory turnover.

4. Sales and Revenue: Develop strategies to increase sales, monitor sales performance, and analyze sales data.

5. Store Operations: Maintain store appearance, ensure compliance with health and safety regulations, and manage store maintenance.

6. Financial Management: Manage budgets, control costs, and monitor financial performance.

7. Staff Development: Train, develop, and evaluate staff to improve performance and achieve business objectives.

8. Marketing and Promotions: Implement marketing campaigns, manage promotions, and participate in local events.

Requirements

1. Experience: Proven experience in retail management, preferably in a supermarket or similar environment.

2. Leadership Skills: Strong leadership and management skills to motivate and manage staff.

3. Communication Skills: Excellent communication and interpersonal skills to interact with staff, customers, and suppliers.

4. Analytical Skills: Ability to analyze sales data, inventory levels, and financial performance to make informed decisions.

5. Problem-Solving Skills: Ability to resolve customer complaints, staff conflicts, and operational issues.

Goals and Objectives

1. Increase Sales: Achieve sales targets and increase revenue.

2. Improve Customer Satisfaction: Enhance customer experience and satisfaction.

3. Develop Staff: Improve staff performance, retention, and development.

4. Maintain Store Appearance: Ensure store cleanliness, organization, and compliance with company standards.

This job description outlines the key responsibilities, requirements, and goals for a Supermarket Branch Manager.

Location: Dibba ( Northern Emirates)

Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month