Job Requisition ID: 158575

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

To provides support to the SL department and management in performing their key responsibilities. Accountable for performing a variety of administrative support functions to monitor and ensure timely workflow delivery such as but not limited to: generating daily reports, financial reports, maintaining file and data, License agreement preparation, outstanding arrears follow up, renewal preparation and tracking. In addition, Coordination with the SL Team, Finance Department, Retail Delivery Team and all related departments.

What you will do:

Responsible for:

Administartion & Documentation

• Ensure that all documentation is accurate and completed in a professional and timely manner.
• Responsible for coordinating the filing and administration in a professional and orderly manner.
• Ensure all relevant operational policy and procedure manuals are maintained and current.
• Contribute to the provision of an effective service by ensuring accounts and reports are processed and forwarded within agreed timelines.

Technical Skils & Application

Able to initially operate under close direction using established routines, methods and procedures with limited scope for exercising initiatives and judgment, but able to progress to involvement in a range of activities requiring the use of written and numeric skills, administrative skills, effective communication skills and the use of a wide range of office equipment.

• Able to assume some accountability for work performed and to meet prescribed priorities.
• Able to apply basic knowledge of administrative practices and procedures.
• Contribute to the effective management of the SL department in consultation with the department head.
• Ensure the provision of an efficient and effective record and file management system by managing and processing records, collation of relevant data, and maintaining appropriate paperwork.

Teamwork & Communication

• Be aware of, and practice according to, the organisation\'s Aims, Objectives & Core Values.
• Demonstrate the ability to work positively within a team to achieve team goals and work harmoniously and effectively with other team members to achieve delivery excellence.

Continuous Improvement

Demonstrated understanding of all relevant external legislation & internal policies and procedures that relate to this position and the Organisation.

• Participate in and contribute to quality improvement programs and other facility activities to meet Service/Accreditation Standards.
• Able to demonstrate a commitment to good occupational health & safety practice by; raising issues and identifying / reporting all hazards through appropriate processes; and complying with OHS&W policies and procedures and contributing to a safe working environment by observing all Occupational Health and Safety regulations.
• Able to participate in identifying and assessing potential risk arising from the business.

Personal & Proffesional Development

Continually develop both personally & professionally to meet the changing needs of your career & industry.

• Attend all training sessions provided by the organisation and be actively involved in other training & development as required.
• Motivated to achieve required goals / tasks relevant to the position.
• Demonstrated ability to undertake assigned duties, to work within agreed timetables and deadlines and to accept responsibility for accurate and efficient completion of each task.
• Ensure compliance with the requirements of the Code of Conduct with regard to integrity, respect and accountability.
• Actively participate in the Performance Management process as required and to develop in consultation with your manager/ supervisor a personal / professional development plan.

Customer Service

Act in a professional manner at all times when dealing with internal & external clients.

• Positively promote the organisation both internally & externally
• Be prompt and provide courteous service to clients, colleagues and the broader community
• Maintain confidentiality on all issues relating to the Organisation, the clients & fellow colleagues
• Treat all clients with respect & equality, whilst being responsive to their needs
• Maintain a professional and appropriate telephone manner and be responsive to telephone inquiries.

Job Context:

The role will entail to contribution in the achievement of business targets through implementation of a competitive and innovative Specialty Leasing program. Accountable for effective & efficient Specialty Leasing administrative support to staff and clients. Work as an integral part of a multi-disciplinary team to support HOD, team members and clients through the effective delivery. Responsible for the provision of an effective and timely administrative and clerical service.

Required skills to be successful:

Behavioral Competencies:

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive
• Self-motivated
• Positive attitude
• Effective communication skills and time management are required along with the ability to handle pressure and demands of job.

What equips you for the role:

Minimum Qualifications and Knowledge:

• Graduate degree in Business Administration or relevant discipline industry, such as MECSC/ICSC/ CLS
• 3 years administration experience.

Minimum Experience:

• Must have Yardi user experience
• Advanced knowledge of Microsoft Word and Excel
• Knowledge of using database systems
• Advanced typing speed
• Ability to work autonomously
• Exceptional presentation and interpersonal skills
• Problem solving skills
• Ability to plan and prioritise workloads to meet deadlines
• Outstanding organisational and time management skills

About Al-Futtaim Malls
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper\'s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall\'s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/

Al-Futtaim