We are seeking a dynamic, (Arabic-English) professional to manage customer engagement, social media, and online sales for our e-commerce and retail brand. The ideal candidate will post videos and content across platforms, respond to customers in real time, and coordinate orders and deliveries to drive sales and customer satisfaction.
Key Responsibilities:
Post daily videos, stories, and product content across
Instagram, TikTok, Snapchat, Facebook, and other social media platforms
.
Respond to
customer inquiries and comments
on social media and WhatsApp in both
Arabic and English
.
Assist customers to place online orders
via the website, app, or WhatsApp, and guide them through the purchase process.
Answer phone calls
and provide product information, pricing, and after-sales assistance.
Coordinate with the
delivery/logistics team
to ensure smooth and timely deliveries.
Monitor
Meta Ads (Facebook & Instagram)
performance and assist with boosting or ad campaigns.
Maintain a positive brand image through quick, friendly, and professional communication.
Achieve
monthly online sales targets
and report progress to management.
Requirements:
Fluent in Arabic and English
(spoken and written).
Experience in
social media management
,
customer service
, or
online sales
.
Strong understanding of
Meta Business Suite
, WhatsApp Business, and e-commerce communication.
Good computer and smartphone skills (posting, replying, data entry).
Energetic, persuasive, and customer-focused personality.
Familiar with UAE delivery processes and customer preferences.
Salary & Benefits:
Competitive salary + sales commission.
Career growth
opportunities in a leading UAE electronics brand.
Work in a fast-paced, creative, and digital environment.
Job Type: Full-time
Pay: From AED3,000.00 per month
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