Job Description

Responsibilities

oPresent, promote, and sell Service Contracts to existing customers using clear value-based and cost-justified arguments.
oConduct cost-benefit and needs analysis comparing Service Contracts versus on-call services to drive higher contract adoption
oEstablish, develop, and maintain strong and positive customer relationships.
oEngage customers through on-site meetings, telephone calls, and digital communication channels as required.
oExpedite resolution of customer issues and complaints by coordinating with Field Service Managers and the Call Center to maximize customer satisfaction.
oAchieve agreed Service Contract penetration targets within defined timelines.
oCoordinate closely with service team members and cross-functional departments to ensure seamless customer engagement.
oAnalyze assigned MIF/territory, track on-call customers, and monitor conversion performance through structured reports.
oProvide management with regular reports on customer needs, issues, interests, and competitive activities.
oContinuously improve performance through customer and internal feedback.

Job Requirements

Educational Qualifications

Education Degree
: Diploma
Major
: Commerce / Marketing / Arts / Technical Courses

Experience

Years of Experience
: 2 - 3 Years
Field of Experience

: Sales

Skills

o Ready to work in field with face to face customer meetings
o Highly motivated and target driven with a proven track record
o Excellent selling, negotiation and communication skills

Other Requirements

Gender
: Male
Age
: 21 - 35 Years
Preferred Language
: Arabic, English, Hindi
Duty Shift / Timings
: One Shift / 8:00 am - 4:00 pm

Salary & Benefits

Salary
: Attractive Salary
Other Benefits
: Incentive based on approved scheme

Job Remarks

Job Country
: Kuwait
Nationality
: Any
Career Level
: Entry Level