Service Coordinator (home Appliances & Ac)
Al Quoz, DU, AE, United Arab Emirates
Job Description
Location: Dubai
Experience: 5-6 years
Key Responsibilities: -
Coordinate daily service operations, ensuring timely job scheduling, technician deployment, and customer follow-ups.
- Handle customer inquiries, complaints, and feedback, providing excellent customer service.
- Collaborate with technical teams to resolve issues and improve service delivery.
- Manage service documentation, maintain accurate job records, and track progress in systems like SAP or CRM.
- Assist with invoicing, payment follow-ups, and expense tracking.
- Support billing, cost entry, and coordination with the accounts department.
- Utilize MS Office (Excel, Word) to generate reports and track performance metrics.
Requirements: -
Strong communication and coordination skills, with proficiency in English and Hindi.
- 5-6 years of experience in service coordination or a similar role.
- Basic knowledge of accounting principles and experience with service operations. - Excellent problem
-solving, multitasking, and time management skills.
- Positive attitude, reliable, and able to work under pressure.
Job Type: Full-time
Pay: AED2,800.00 - AED3,500.00 per month
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Job Detail
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Job IdJD2121090
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl Quoz, DU, AE, United Arab Emirates
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EducationNot mentioned