Service Coordinator Home Appliances & Air Conditioning(immediate Joiner)
Doha, DAW, QA, Qatar
Job Description
Key Responsibilities
Receive and manage service queries related to AC, Washing Machines, Refrigerators, Microwaves, Air Coolers, and other appliances. Assign and dispatch technicians promptly based on service needs and availability. Create and update job cards in the system for each service request. Track service progress and follow up to ensure timely completion. Respond to client emails and inquiries in a professional and timely manner. Maintain service records and ensure data accuracy in the system. Coordinate with the service team to resolve escalations and urgent requests. Support overall customer satisfaction by ensuring excellent service delivery.
Requirements
Proven experience in customer service, coordination, or administrative support (preferably in a technical/service industry). Strong communication skills (verbal & written). Proficiency in MS Office / ERP systems / CRM tools. Ability to multitask, prioritize, and handle client queries efficiently. Knowledge of appliances and AC servicing will be an advantage. Organized, detail-oriented, and customer-focused personality.
Job Types: Full-time, Permanent
Application Question(s):
Do you have a valid QID/Residence Permit with NOC? If you're selected, how soon you can join? What is your Salary Expectation ?
Education:
Bachelor's (Preferred)
Experience:
* customer service, coordination, or administrative support : 3 years (Preferred)
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Job Detail
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Job IdJD2065829
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned