Job Description

Key Responsibilities:

Installation and Setup: Undertaking demo, installation and connection of new power tools and appliances, ensuring they are properly configured and functioning according to specifications. Troubleshooting and Repair: Diagnosing and repairing a wide range of power tools, appliance malfunctions, including electrical, mechanical, and plumbing issues. Maintenance: Performing routine maintenance checks and services on power tools & appliances to prevent future breakdowns and ensure optimal performance. Customer Service: Providing excellent customer service by explaining technical issues clearly, offering solutions, and ensuring customer satisfaction. Technical Guidance: Mentoring and training junior technicians, sharing knowledge and best practices in repair. Inventory Management: Managing parts inventory to ensure timely repairs and minimize downtime. Documentation: Maintaining accurate records of repairs, maintenance, and service calls. Safety Compliance: Ensuring all work is performed safely and in accordance with safety regulations and guidelines.

Skills and Qualifications:

Experience: 3 to 5 years relevant experience in appliance repair and maintenance in Qatar. Technical Proficiency: Strong technical skills in power tools, appliances repair, including electrical, mechanical, and plumbing systems. Problem-Solving: Ability to diagnose and troubleshoot complex technical issues effectively. Communication Skills: Excellent communication skills to explain technical information to customers and colleagues. Customer Service: Ability to provide excellent customer service and build rapport with clients. Physical Stamina: Ability to lift heavy appliances and work in various environments. Attention to Detail: Accuracy in diagnosing and repairing, as well as maintaining records. Teamwork: Ability to work effectively with other technicians and collaborate with customer service teams. Education: High school diploma or equivalent, with potential for further technical training or certification.
Job Types: Full-time, Permanent

Experience:

Home Appliances: 4 years (Required)
Language:

Arabic (Required)
License/Certification:

* Qatar driving license (Required)