Service Center Manager

Dubai, United Arab Emirates

Job Description

Essential Responsibilities:
The Services Center Manager is responsible for all mobile water treatment daily operation in the region, he has the ownership of a large fleet that is deployed in multiple countries in MEA region. It\'s a key role to support an exponential growth of the MEA Service Organization while making sure that Veolia processes are being followed and we are in compliance with the company policies.
\xef\x82\xb7 Manage the Mobile Service Center daily operation
\xef\x82\xb7 Own EHS in the Service Center and maintain the highest safety standards at all times
\xef\x82\xb7 Responsible for the QA/QC of the new built equipment as well as what is coming back from customer sites
\xef\x82\xb7 Create, organize and maintain records of all maintenance activities performed on the fleet
\xef\x82\xb7 Liaise with the Field Service Representative on all field issues related to the mobile units
\xef\x82\xb7 Work with logistics to move equipment in the Service Center and out to customer sites
\xef\x82\xb7 Travel to customer site when equipment is installed for commissioning supervision and operators training
\xef\x82\xb7 Work on improvement and upgrade plans for the Service Center
\xef\x82\xb7 Report Service Center financials to the management on a regular basis including spending and budget
\xef\x82\xb7 Manage the maintenance team in the region, organize their time and tasks while making sure they have what they need to complete their job
\xef\x82\xb7 Work on preventive maintenance plans for all the units
\xef\x82\xb7 Manage mobile fleet spare parts and inventory
\xef\x82\xb7 Communicate with vendors for units refurbishment and maintenance work
\xef\x82\xb7 Review refurbishment costs and open workflows for the work and drive them to closure
\xef\x82\xb7 Communicate with the global Service Centers, engineering and process teams for support when needed
\xef\x82\xb7 Work with design team to improve assets based on feedback from the field
\xef\x82\xb7 Manage the vendors and contractors that work with in the Service Center and on the units in the field
\xef\x82\xb7 Work with the Operations & Sourcing teams to issue Purchase Requisitions
\xef\x82\xb7 Expedite the suppliers for on-time delivery
\xef\x82\xb7 Perform Goods Receipt (GRs) manually or in the ERP system
\xef\x82\xb7 Generate, maintain, and communicate weekly reports of fleet testing progress, condition and availability
\xef\x82\xb7 Communicate with clients on issues related to the fleet and assist in resolving them
\xef\x82\xb7 Own local assets fabrication and work on cost and lead times

Qualifications/Requirements
\xef\x82\xb7 Bachelor degree in Engineering is preferred
\xef\x82\xb7 3-5 years similar experience required
\xef\x82\xb7 Strong knowledge in water treatment processes is a must
\xef\x82\xb7 Experience in Seawater RO, Brackish RO, mixed beds and EDI systems operation and maintenance
\xef\x82\xb7 Experience in suppliers\' management
\xef\x82\xb7 SAP is an asset
\xef\x82\xb7 Finance knowledge is an asset

Desired Characteristics
\xef\x82\xb7 Strong oral and written communication skills
\xef\x82\xb7 Self-driven and motivated
\xef\x82\xb7 Works with minimum or no supervision
\xef\x82\xb7 Strong interpersonal skills
\xef\x82\xb7 Strong leadership skills
\xef\x82\xb7 Proven analytical, troubleshooting and quality improvement ability
\xef\x82\xb7 Able to interface at all levels of the organization both internally and externally
\xef\x82\xb7 Creative and has a desire to learn and grow
\xef\x82\xb7 Expect travels minimum 30% of the time

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Job Detail

  • Job Id
    JD1541781
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned