Job Description

Job Summary:

We are seeking an experienced and results-driven Sales Manager to join our team at our garden center in Dubai. As a Sales Manager, you will be responsible for leading and managing a team of Junior Sales Managers to achieve sales targets and drive business growth. If you have a proven track record in sales management, excellent leadership skills, and a passion for delivering exceptional customer experiences in the horticulture industry, we encourage you to apply.

Key Responsibilities:

Team Management:

Lead, motivate, and manage a team of Junior Sales Managers to achieve sales targets and drive business growth.

Sales Strategy:

Develop and implement effective sales strategies to increase sales revenue, customer acquisition, and retention.

Performance Management:

Monitor and analyze sales performance, provide feedback, and coaching to Junior Sales Managers to improve their skills and performance.

Customer Service:

Ensure that all customers receive exceptional service, respond to customer complaints, and resolve issues promptly.

Product Knowledge:

Develop and maintain a deep understanding of our products, including plants, gardening supplies, and outdoor living products.

Visual Merchandising:

Work with the visual merchandising team to create an appealing and engaging store environment that drives sales.

Reporting and Analysis:

Provide regular sales reports, analysis, and insights to senior management to inform business decisions.

Training and Development:

Develop and deliver training programs to Junior Sales Managers to enhance their skills and knowledge.

Budgeting and Forecasting:

Collaborate with senior management to develop sales budgets and forecasts.

Sales Targets:

Sales Revenue:

Achieve sales revenue targets, which will be set and reviewed regularly.

Customer Acquisition:

Increase customer acquisition and retention.

Customer Satisfaction:

Improve customer satisfaction ratings.

Performance Metrics:

Sales Growth:

Achieve a minimum of 10% sales growth within the first 6 months.

Customer Satisfaction:

Achieve a customer satisfaction rating of 90% or higher.

Team Performance:

Achieve a team performance rating of 90% or higher.

Requirements:

Education:

Bachelor's degree in Business, Marketing, Horticulture, or a related field.

Experience:

8+ years of experience in sales management, preferably in a garden center or retail environment, with a proven track record of success in managing a sales team and achieving sales targets.

Skills:

Proven track record of success in sales management. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving skills. Ability to motivate and inspire a team to achieve sales targets. Experience with sales software, CRM systems, and Microsoft Office. Strong customer service skills. Knowledge of horticulture and gardening products.

Certifications:

Sales certifications are an asset.
Job Type: Full-time

Pay: AED6,000.00 - AED10,000.00 per month