Description :

Transform the way the world runs networks

The Opportunity

As a member of the local sales team, the Sales Engineer provides representation to prospects and customers for all Sandvine solutions articulating their value proposition, operational benefits and features. The candidate must possess competitive knowledge in modern IP protocols and network policy management, including solution, technology and product offerings and a deep understanding of Sandvine\xe2\x80\x99s solutions and products strengths, weaknesses, opportunities and threats.

The Job

• Provide pre and post-sales support through requirements gathering, proposal development and delivery of technical presentations via online meetings, on-site or trade shows.
• Install, configure and lead customer solution evaluation trials and/or POC engagements
• Develop and collaborate with other Sandviners to define technical documents such as solution designs, proposals, product specifications, RFP, RFI, and RFQ responses, diagrams, BOM\xe2\x80\x99s, and quotes/estimates
• Effectively answer technical questions regarding the proposed solution
• Provides consultative product and solution expertise along with Partner and Customer Training
• Collaborate with the product team to identify and realize technical improvements to the product based on customer and partner feedback
• Owns the Proof of Concept (POC) process
• Works in conjunction with the proposals team to ensure the technical response is complete, accurate and competitive
• Connect periodically with assigned customer(s) to check on system health, inquire about customer interests, offer product update, answer any questions about how to use product
• Provides linkage between presales process and PS / Support handover including following process, completing documentation and facilitating handover
• Develop TAS sales strategy for named accounts and technical strategies for upsell / cross-sell
• Design end to end functional solution for customers and explain the solution design to customer technical staff
• Completes feature requests for customers and tracks their process through the REQ queue

What Skills You Bring

• 5 to 10 years professional experience in technical pre-sales and/or post-sales within the IT/Telecommunications/Security industry working with Tier-1 mobile and/or fixed line service providers
• Bachelor\xe2\x80\x99s degree from a technical institution or equivalent
• Desirable experience in Deep Packet Inspection technologies, IP networking, security, analytics platforms, TAP, Big data and solution selling
• Deep understanding of virtualization technologies and concepts such as KVM, VMware, XEN, OpenStack
• Strong IP experience with L4-L7 protocols, services and concepts.
• Strong experience in installing and configuring IP network equipment in a Service Provider (Telecom) environment, with core network skills including RADIUS, AAA, TCP/IP,DHCP, LDAP, SNMP, Ethernet, etc.
• Experience in Wireless data technologies (WiFi, 3G, 4G, 5G and LTE), architecture and standards (3GPP)
• Experience in Fixed line technologies (FTTH, Cable, DSL).
• Experience or exposure into Data Analytics & Visualization platforms
• Strong experience and background with Linux/Unix systems.
• Strong background understanding and knowledge of network management software systems (AAA, Billing, NMS, LDAP) and their interaction/integration with network elements
• Good working knowledge and understanding of software development technologies (Programing, Python, Java, SQL, HTML)
• Strong IP networking solution knowledge and skill set (e.g. Juniper JNCIA/JNCP Cisco CCNA/CCNP or equivalent experience)
• Experience in developing and presenting solution designs
• Excellent troubleshooting and investigative skills.
• Must have access to own transportation as the role requires frequent travel for onsite installation and support

About Sandvine

Sandvine, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, Sandvine has become a global leader in Application Quality of Experience (QoE).

As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes Sandvine unique in the market: superior App QoE.

What Can You Expect From Us

• Competitive compensation plan
• Flexible working hours \xe2\x80\x93 in some roles work from home
• Employee development including training programs and mentorship
• Career development and advancement opportunities
• International travel opportunities- we are a global company

Thank-you for your interest in Sandvine. While we\xe2\x80\x99re not able to get in touch with everyone who applies, we will contact you if your skills and experience are a match for the role. Otherwise, we\xe2\x80\x99ll keep your resume in case there is a match with future opportunities.

In the meantime, if you want to learn more about life at Sandvine, follow us on LinkedIn (https://www.linkedin.com/company/sandvine/) , Twitter (@Sandvine) and Facebook (Facebook.com/Sandvine). Sandvine is committed to supporting a culture of inclusion, diversity and accessibility to employment for all. We welcome and encourage applications from all qualified applicants regardless of race, ethnic origin, religion, age, gender, sexual orientation, ability or disability. We are proud to operate as an equal opportunity employer.

The more inclusive we are, the better our work will be. Sandvine will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation please contact the our recruiting team : GTATeam@sandvine.com

The Sandvine Global Talent Acquisition Team

Sandvine