Salon Customer Service Supervisor
Sharjah, United Arab Emirates
Job Description
Duties include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Responsible for our salon\xe2\x80\x99s day-to-day operations, we would like to meet you. Ultimately, you\xe2\x80\x99ll help boost client satisfaction and increase our revenues. Responsibilities
Staff members and clients are required to wear masks, wash their hands or use sanitizer. Our salons implements other safety measures for the employees and clients protection. Ability to commute/relocate:
- Oversee daily salon operations
- Hire and train beauticians, as needed
- Organize employees\xe2\x80\x99 shifts, considering peak times and seasonality
- Order beauty products and replenish stock
- Arrange for regular maintenance services for all equipment
- Apply hygiene practices across all beauty stations
- Ensure all beauty treatments meet high quality standards
- Maintain staff records and working schedules
- Promote services, products and discounts on social media
- Receive payments from clients and track all transactions
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
- Run online competitions and offer discount packages to attract new customers
- Proven work experience as a Beauty Salon Manager or similar role
- Good knowledge of beauty treatments and products (e.g. for skin care)
- Basic bookkeeping knowledge
- Excellent organizational skills
- Ability to handle customers\xe2\x80\x99 requests and complaints with grace
- BSc degree in Business Administration or relevant field
- Additional certification in Beauty Therapy or Cosmetology is a plus
Staff members and clients are required to wear masks, wash their hands or use sanitizer. Our salons implements other safety measures for the employees and clients protection. Ability to commute/relocate:
- Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- Salon Supervisor: 1 year (Required)
- Tagalog (Required)
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Job Detail
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Job IdJD1488041
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned