Customer Service Supervisor
Al-Wakrah, Qatar
Job Description
Published
August 16, 2022
Location
Al-Wakrah, Qatar
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
Description
Looking for a Customer service supervisor for Al-Wakrah, Qatar.
Job Responsibilities:
- Supervise day-to-day operations in the customer service department.
- Respond to customer service issues on time.
- Create effective customer service procedures, policies, and standards.
- Assess service statistics and prepare detailed reports on your findings.
- Hire and train new customer service agents.
- Maintain accurate records and document all customer service activities and discussions.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Job Requirements:
- Bachelor’s degree holder.
- Four to five years of proven experience as Customer service department.
- Able to prioritize and delegate tasks.
- High degree of professionalism and integrity.
- Excellent leadership and interpersonal skills.
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Job Detail
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Job IdJD1446226
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl-Wakrah, Qatar
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EducationNot mentioned