Sales Representative (travel Industry – Umrah Packages)
Job Description
Key Responsibilities:
Sales & Customer Service: Engage with clients via phone, chat, and email to provide personalized travel recommendations and close sales.
Umrah Packages: Strong knowledge of Umrah packages, visa processes, and travel guidelines.
Booking Management: Use Amadeus to manage flights, issue tickets, and handle modifications and cancellations, and hotel management.
Customer Support: Provide post-booking support and resolve any travel-related issues.
Product Knowledge: Stay updated on our products, including new destinations, special deals, and travel restrictions.
Achieve Sales Targets: Meet or exceed monthly sales targets and KPIs.
Qualifications and Skills
Amadeus Knowledge: Proficiency in using Amadeus for booking and managing reservations is essential.
Travel Industry Expertise: Strong understanding of the travel and tourism sector, including destinations, booking processes, and industry trends.
Sales Skills: Proven track record in meeting sales targets and excellent negotiation skills.
Customer-oriented: Strong interpersonal skills with a focus on delivering a high level of customer service.
CRM : Willingness and ability to quickly learn and use CRM systems and other sales tools.
Education
Bachelor's degree or higher
Experience
1 - 2 years of experience in sales or travel consulting, preferably within an online travel agency.
Competencies
Fluent in Arabic
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Job Detail
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Job IdJD2035666
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned