Sales Logistics Customer Advisor F/m
Casablanca, Morocco
Job Description
Company Description
Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, Security Systems and Thermo Technology. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
We are seeking to hire a dedicated, organized, and efficient “Sales Logistics Customer advisor f/m” to join our team in this role, you will work closely to coordinate and complete position tasks as follow:
Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, Security Systems and Thermo Technology. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
We are seeking to hire a dedicated, organized, and efficient “Sales Logistics Customer advisor f/m” to join our team in this role, you will work closely to coordinate and complete position tasks as follow:
- Handling of customer inquiries (logistics, price claims…)
- Submitting of offers to customers and follow-up
- Handling and follow-up of customer orders
- Handling of customer claims, quantities….
- Cooperation with Customer Supply chain team Africa and sales team.
- Coordinate clearing and subsequent delivery of incoming goods
- Full support and assistance to all Bosch customers
- Handling and follow-up of customer orders
- Data management (including electronic orders)
- Accurate documentation raised for the various processes
- Continuous attention to allocated customers’ backorders and credit limits
- Facilitate financial processes e.g. goods returns, and customer credits
- Set up and produce reports pertaining to the SLC functions as required
- Ensure that generally accepted customer service principles are followed
Qualifications
EDUCATION
Additional Information
PERSONAL CHARACTERISTICS
EDUCATION
- University degree in business administration, logistic or equivalent.
- 3-5 years experience in a similar position in a multinational company or in Logistics / Supply Chain
- Communicate effectively with high attention to details
- Excellent working knowledge of MS office (word, excel, PowerPoint, SAP experience an advantage)
- Strong coordination skills & target orientation.
- Technical understanding of the automotive industry is a plus
- Working knowledge and experience of the supply chain processes
- Automotive parts sales experience is an advantage
Additional Information
PERSONAL CHARACTERISTICS
- Strong entrepreneurial mindset
- Ability to build relationships and to cooperate with people at all levels
- Understanding of target deployment an KPI steering
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Job Detail
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Job IdJD1419513
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCasablanca, Morocco
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EducationNot mentioned