Job Description

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Our client is a boutique UAE-based transaction advisory and management consulting firm, advising on strategic, financial, and operational matters across complex transactions and business transformations.
We are hiring a Sales Development & Operations Coordinator to support business growth through outbound prospecting, appointment setting, and operational support.
This hybrid role combines sales development discipline with administrative and operational excellence, making it ideal for someone who thrives in a structured, fast-paced environment and wants to be close to both business development and client delivery.
The role owns the top of the funnel - research, outreach, qualification, and diary booking, whilst also providing high-quality operational support across documents, calendars, CRM hygiene, reporting and meeting packs.
Role Summary

• Develop and manage target prospect lists, researching companies and decision-makers to validate data and buying roles.

• Execute structured outbound campaigns via phone, email, and LinkedIn to generate qualified engagement.

• Qualify prospects against agreed criteria and book sales-qualified appointments for consultants.

• Craft concise outreach and follow-up messaging to maximise engagement and show rates.

• Maintain CRM discipline and produce weekly and monthly dashboards on pipeline health, KPIs, and conversion metrics.

• Support client deliverables by formatting and proofing proposals, presentations, LOEs, and NDAs, ensuring accuracy and version control.

• Provide general business administration support to enable efficient operations and client service.

Mandatory Skills & Experience

• 2+ years' experience in B2B appointment setting, outbound sales prospecting, or telemarketing, with additional exposure to sales operations or business support. Confident phone presence with clear, persuasive written communication and proven objection-handling skills.

• Proficiency in CRM platforms, MS Office, and Google Workspace.

• Demonstrated ability to book qualified meetings and improve show rates through structured follow-up.

Education

• Bachelor's degree in Business, Marketing, or a related field preferred.

• Relevant sales/administration training is an advantage.

Candidate Profile

• Currently based in the UAE.

• Fluent in English (Arabic an advantage).

• Professional appearance with excellent interpersonal and communication skills.

• Target-driven, resilient, and highly organised with strong attention to detail.

• High integrity and comfortable with sustained, high-volume daily outreach.

Skills Required