Job Description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the Role
We are looking for a highly organized and proactive Sales Coordinator to join our Sales team. This role is critical in removing operational bottlenecks, streamlining onboarding processes, and enabling our sales reps to focus on what they do best-building relationships and closing deals. As a Sales Coordinator, you'll be the backbone of our sales operations, ensuring data accuracy, smooth inter-team collaboration, and fast partner go-lives.
Key Responsibilities
1. Operational & Administrative Support

• Manage Salesforce records, validate internal system submissions.

• Own lead validation and pipeline hygiene to ensure sales reps engage only with qualified leads.

• Monitor onboarding cases and coordinate with internal teams to ensure efficiency.

• Maintain internal internal trackers, and resources for the Sales team.

2. Onboarding & Quality Assurance

• Ensure accurate menus, coverage areas, pricing, and images are uploaded for all new partners.

• Guarantee consistency and quality checks across all onboarded brands.

3. Data & Reporting

• Prepare daily performance logs and dashboards to support sales decisions.

4. Team Support & Collaboration

• Coordinate with cross-functional teams pro actively resolve blockers.

• Contribute to research projects such as brand mapping, cloud kitchen analysis, and market segmentation.

What We're Looking For

• 1-3 years of experience in sales support, operations, or coordination (FMCG, tech, or food delivery preferred).

• Strong knowledge of CRM systems (Salesforce preferred) and Google Suite.

• Excellent organizational skills with the ability to handle multiple priorities.

• Detail-oriented, with strong problem-solving and follow-up skills.

• Collaborative team player who can work effectively across departments.

• Comfortable working in a fast-paced environment with tight SLAs.

What we'll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

Skills Required