Job Description

Sales and Admin Assistant (Football Academy)
Location: Dubai, UAE
Position Type: Full-Time
Industry: Sports / Education
Urgent Hiring - Immediate Start Available!
About Us:
Join our dynamic and passionate team at a leading Football Academy in Dubai! We are dedicated to nurturing young talent and promoting a love for the beautiful game. We are looking for enthusiastic and driven individuals to join us in a dual role that is crucial to our growth and success.
Role Overview:
We are seeking a highly motivated and organized Sales and Admin Assistant to be the backbone of our academy's operations and growth. This is a fast-paced, customer-facing role where you will be responsible for generating new leads through telesales, converting inquiries into enrollments, and providing seamless administrative support to ensure the academy runs smoothly.
Key Responsibilities:
Sales & Telesales (Primary Focus):

• Conduct outbound telesales calls to prospective customers from our lead database.
• Follow up on incoming inquiries via phone, email, and social media in a timely and professional manner.
• Effectively communicate the academy's programs, benefits, and unique selling points to parents and potential students.
• Achieve and exceed weekly and monthly enrollment targets.
• Manage the entire sales cycle from initial contact to registration and payment collection.
• Maintain an accurate and up-to-date record of all customer interactions in the CRM system.

Administrative Duties:

• Serve as the first point of contact for visitors, parents, and players, providing a warm and welcoming environment.
• Handle general office administration, including managing emails, phone calls, and correspondence.
• Assist with student registrations, class scheduling, and attendance tracking.
• Coordinate with coaches and other staff regarding schedule changes or announcements.
• Manage inventory of office and academy supplies (e.g., uniforms, equipment).
• Support in organizing academy events, trials, and tournaments.

Who We Are Looking For:

• Essential: Proven experience in telesales or a similar phone-based sales role.
• Essential: Excellent English conversational skills (both verbal and written).
• A confident and persuasive communicator with a positive and energetic phone manner.
• Highly organized, with the ability to multitask and manage administrative duties efficiently.
• A passion for football/sports is a significant advantage!
• Customer-oriented with a friendly and professional demeanor.
• Proficient in basic computer skills (MS Office: Word, Excel, Outlook).
• Must be resident in Dubai and available for an immediate start.

What We Offer:

• A competitive salary and attractive performance-based incentives.
• A vibrant and positive work environment within the sports industry.
• The opportunity to be a key part of a growing and successful academy.
• Training and professional development opportunities.

Skills Required