Sales Administration Officer
Dubai, United Arab Emirates
Job Description
Job Information
Company Name
Midis Group
Department Name
Midis LO
Industry
IT Services
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
337-1500
About us
With more than 4500 professionals, over 50 of the world\xe2\x80\x99s leading IT vendors, and a solid 50-year track record of performance and reliability, the Midis Group is an international organization comprised of over 170 companies across the emerging markets of Europe, the Middle East & Africa. The group is known for its advanced offering of ICT services and consultancy, system integration capabilities, software and hardware solutions, and distribution coverage, along with Data Center capabilities, IT infrastructure and power solutions. The Midis Group was named as one of the World Economic Forum\'s initial 100 Global Growth Companies. We focus on providing the best in services, with integrity, to vendors, partners, and customers across the destinations we serve.
Job Scope
The Sales Administration Officer is accountable for processing purchase orders on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.
Main Duties and Responsibilities
The Sales Administration Officer is accountable for processing purchase orders on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.
Main Duties and Responsibilities
Receive orders related to software and/or hardware through email or CRM and update customers accordingly;
Price, create an ERP account and input orders into the vendor\xe2\x80\x99s system while updating Salesforce and Traverse;
Validate purchase orders that are uploaded in Salesforce;
Track shipments, update tracking file and handle any issues or discrepancies with related stakeholders;
Close business in coordination with the related sales employee and complete administrative functions in line with the objectives and responsibilities of the Sales Team;
Update customers and internal stakeholders on order backlogs and information;
Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
Handle customer complaints in a timely manner and escalate issues when necessary;
Update sales reports as required and manage ad hoc requests as and when necessary.
Requirements
Education
Bachelor\xe2\x80\x99s degree in Business Administration or any other related field
Qualifications/Skills
Experience
At least 2-3 years of relevant experience
Key Competencies
Bachelor\xe2\x80\x99s degree in Business Administration or any other related field
Qualifications/Skills
Experience
At least 2-3 years of relevant experience
Key Competencies
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Job Detail
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Job IdJD1514109
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned