Ensure excellent service to customers regarding their orders.
Follow up with customers for scheduling payment collections.
Resolve customer complaints and feedback quickly and efficiently.
Maintain and update
sales data, databases, and reports
in Excel.
Share customer reports with management.
Create
salespersons' performance reports
(targets, incentives, working metrics).
Prepare
production and sales reports
for management.
Coordinate internally with the sales team to ensure smooth backend operations.
Assist with administrative and operational tasks for the sales department.
Requirements:
Highly proficient in
Microsoft Excel
and data analysis (Pivot Tables, VLOOKUP, formulas, etc.).
Proficient in
email communication
.
Well-spoken and able to build a good rapport with customer representatives.
Detail-oriented, organized, and able to handle backend sales data efficiently.
Prior experience in
sales support, coordination, or administrative role
preferred.
Years of Experience:
3 - 5 years
Languages:
Hindi, English
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
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