Restaurant Supervisor

Sharjah, United Arab Emirates

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Description

Job Summary: Looking for a Restaurant Supervisor in Sharjah, United Arab Emirates (UAE)

Job Key Details:

Oversee all the restaurant operations
Plan workflow and make sure employees understand their duties or delegated tasks
Offer leadership and direction to all restaurant staff to ensure the highest level of customer service
Settle customers' complaints in a professional manner
Make sure all facility standards and steps of service are met
Assist in training new staff and support refresher training for existing staff
Ensure compliance with sanitation, hygiene and safety regulations
Carry out performance evaluations while encouraging improvement where necessary
Follow up on employee productivity and provide constructive feedback as well as coaching
Conduct any other duty as may be assigned by management from time to time

Job Qualifications and Experience

Diploma or Degree in Hospitality Management, Hotel Management or any related course
Practical experience in the same role required
Good communication and listening skills
Strong knowledge of food and beverage operations as well as products, basic drink service and supervisory knowledge
Excellent customer service skills
Must be able to work well and remain calm under pressure
Must have high standards of personal hygiene and personal grooming standards required
Ability to provide relevant and timely resolutions

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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