Restaurant Supervisor

Dubai, United Arab Emirates

Job Description

At Eathos, we believe that the region’s dynamic food and beverage sector presents a wide range of opportunities for the right brands with an innovative edge. We were found in 2014 and we are in 2 countries UAE & KSA with up to 750 employees. We are committed for serving exceptional food that makes us the absolute franchisee partners to launch, develop, and revitalize successful dining concepts, to provide our guests with an impeccable dining experience. Our Brick and Mortars are Kababji Grill, Sushi Art, Joga, and Tortilla. Our services have also expanded in 2020 beyond Brick & Mortars to include Cloud Kitchens and wide expansion in Virtual Brands. Eathos currently operates in more than 41 branches across the 2 countries with 8 Cloud Kitchens and up to 15 Virtual Brands. As a Restaurant Supervisor, you will assist the management team to have a smooth operation in the restaurant and maintaining the high standards of performance. You will supervise employees and make sure that they complete their daily tasks and are motivated to work effectively. You will also act as a reference point between employees and customers, ready to settle complaints that may occasionally arise. You will be assigned in one of our Japanese restaurants in UAE. What you will do:
  • Support the Manager in maintaining a high professional standard of performance and to ensure the smooth running of the restaurant’s operation
  • Supervise the work of the team members by providing guidance and coaching when needed
  • Assign duties to team members and oversee/monitor their development
  • Resolve conflicts among team members and handle complaints of customers
  • Sustain effective relationship between the Manager and team members
  • Take an active role by welcoming the new team members, assisting on their training, and participating fully in all ongoing other trainings
  • Provide initiative and support towards the growth and development of the team
  • Aware of all relevant legislation and ensure that all legal requirements are met, including licensing, Health and Safety at work, Fire Precautions, Manual Handling, and others
  • Follow Eathos rules, regulations, policies, and standards
  • Maintain hygiene and food safety as per the Food Hygiene and Dubai Municipality guidelines
Requirements What you will need to have:
  • You must have two to three years of experience as Restaurant Supervisor in a Japanese Restaurant in UAE
  • You must have a strong personality and outstanding leadership skills
  • You must have great communication, problem-solving, and organizational skills
  • You must maintain high standards of product quality, service, and cleanliness
  • You must be able to multi-task and work under pressure in a fast-paced environment
  • You are currently located in the UAE and preferably can join immediately
Benefits What are your benefits:
  • Ticket to your home country every two years
  • Duty Meal
  • Medical Insurance
  • Discount on all our brands

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Job Detail

  • Job Id
    JD1422505
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned