Provides excellent customer service in a prompt and courteous manner.
Welcome and acknowledge all guests according to company standards, address guests service needs, and thank guests with genuine appreciation.
Ensure the restaurant is fully prepared, cleaned, and organized for daily operation.
Direct and supervise staff members engaged in daily operations.
Resolve guest concerns and complaints in order to maintain a positive atmosphere.
Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant.
Effectively lead and motivate employees through the implementation of in-house training.
Ensure adherence to quality expectations and standards; and identified, recommended, developed, and implemented new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Preparation of daily, weekly, monthly reports and other reports as requested by the Management.
Preparation of staff duty roster. Ensure that there is a sufficient number of staff and rotation of shift.
Cost control and inventory management.
Meet financial goals set by the Company.
Requirements
Experience:
Restaurant Management: 2 years (Required)
Qualifications:
A Bachelors degree holder
Minimum 2 years experience in the Food and Beverage Industry in the same designation
The candidate must have a valid QID with NOC to transfer.
Local applicants from Qatar only.
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