Job Description

Location:

Doha, Qatar

About The Role

We are seeking an experienced and dynamic

Restaurant Operations Manager

to oversee the performance and service standards of both fine-dining and casual-dining restaurants. You will be responsible for managing restaurant operations, handling client relations, and leading new hospitality projects. The ideal candidate is driven, service-focused, and has a proven track record of successfully managing F&B outlets in a high-end dining environment.

Key Responsibilities

Oversee daily operations of all food and beverage outlets Manage new restaurant projects and client relationships Ensure exceptional levels of customer service Maintain compliance with brand standards and regulatory requirements Recruit, train, and develop F&B team members Handle guest feedback and resolve issues efficiently Collaborate on menu development and engineering Monitor inventory, conduct monthly stock takes, and ensure asset maintenance Identify upselling opportunities and increase revenue Set targets, create budgets, and manage departmental KPIs Develop efficient staffing schedules and manage labor costs Ensure all facilities and equipment are in optimal working condition Uphold health and safety standards, including HACCP compliance Maintain accurate records of incidents and operational reports Work cross-functionally with other departments to support overall business goals

Preferred Skills & Experience

Proven experience in managing fine-dining and casual-dining restaurant operations Strong background in HACCP or equivalent food safety standards Experience with menu design, rebranding, business planning, supplier management, and advertising Strong knowledge in operational and financial analysis Excellent communication and interpersonal skills Proficient in Microsoft Outlook, Word, and Excel Familiar with POS systems and technology tools used in hospitality Demonstrated ability to lead and motivate teams Understanding and application of KPI-driven performance management

Personal Attributes

Strong leadership and initiative Results-driven and customer-focused Positive attitude and professional demeanor Excellent problem-solving skills Team player with a collaborative mindset Strong sense of accountability and integrity
Job Types: Full-time, Permanent