The Restaurant Manager, is responsible for the restaurant's business performance, quality standards, and health and safety, as well as staff and customer satisfaction.
Combining strategic planning and day-to-day management activities, the role is both business-like and creative, particularly in terms of marketing and business develop
Responsibilities
Take responsibility for the business performance of the restaurant
Analyse and plan restaurant sales levels and profitability
Organise marketing activities, such as promotional events and discount schemes
Prepare reports at the end of the shift/week, including staff control, food control and sales
Create and execute plans for department sales, profit and staff development
Set budgets or agree them with senior management
Plan and coordinate menus, working closely with the head chef
Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team
Recruit, train, manage and motivate staff
Respond to customer queries and complaints
Meet and greet customers, organise table reservations and offer advice about menu and wine choices
Maintain high standards of quality control, hygiene, and health and safety
Check stock levels, order supplies and prepare cash drawers and petty cash
Comply with licensing laws and other legal requirements
Excellent interpersonal skills for diplomatically handling staff and customers
Cooperation and teamworking skills
The ability to lead and motivate a team of staff
The ability to cope under pressure in a fast-paced environment
Good business awareness for achieving successful performance
An awareness of hygiene, and health and safety regulations
Strong written and oral communication skills for managing business administration and personnel matters
Strong planning and organisational skills to run a streamlined operation
The ability to work independently and make decisions confidently
Problem-solving ability, to resolve issues as they arise
A flexible and hands-on approach to work.
Requirements
Relevant experience in a dining restaurant or similar establishment.
Strong leadership and management skills and ability to oversee restaurant operations.
Excellent written and oral communication skills in English (additional languages are a plus).
Excellent customer service and interpersonal skills.
Ability to work in a team and handle high-pressure situations.
Flexibility in working hours and willingness to cover shifts as needed.
Should have Excellent Guest/ customer engagement skills
Must have excellent written and verbal communication skills.
NOTE:
Candidates must be currently residing in Dubai and ready to join immediately without a notice period.
Job Types: Full-time, Contract
Pay: AED4,000.00 - AED5,000.00 per month
Education:
Bachelor's (Required)
Experience:
Restaurant Manager r: 5 years (Required)
License/Certification:
* Pic license/Certificicate (Required)
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