Job Description

Key Duties and Responsibilities of a Restaurant Manager

1. Staff Management

Hire, train, and supervise staff (servers, cooks, bartenders, etc.) Schedule shifts Conduct performance reviews and provide feedback Ensure compliance with labor laws and workplace safety Implement disciplinary actions and performance development

2. Customer Service

Ensure a high standard of customer satisfaction Handle customer complaints and resolve issues efficiently Monitor customer feedback and reviews to improve service

3. Financial Management

Manage budgets, forecasts, and financial reporting Monitor expenses and profitability Control food, beverage, and labor costs Manage cash handling, POS systems, and bank deposits Manage delivery payments, online and on calls.

4. Inventory and Supplies

Order food, beverages, and other supplies Monitor stock levels and reduce waste Work with vendors and suppliers to ensure timely deliveries

5. Compliance and Safety

Ensure compliance with health and safety regulations Maintain cleanliness and hygiene standards Coordinate with local health departments and pass inspections

6. Marketing and Promotion

Implement marketing campaigns and promotional events Maintain an active social media presence Build customer loyalty programs Use Emails as communication .

7. Operational Oversight

Supervise day-to-day operations of the restaurant Maintain equipment and schedule repairs when needed Develop and enforce standard operating procedures (SOPs)

8. Strategic Planning

Analyze restaurant performance and identify areas for improvement Set sales goals and develop plans to meet them Introduce new menu items in collaboration with chefs
Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Experience:

* Restaurant Manager: 8 years (Preferred)