Reservations Coordinator Property Management
Dubai, United Arab Emirates
Job Description
Job Summary
The Reservations Manager will manage the Reservations function and work closely with revenue, marketing, sales and other relevant functions.
The Reservations Manager will manage the Reservations function and work closely with revenue, marketing, sales and other relevant functions.
- Delivering exceptional customer service to guests at all times
- Handle complaints and enquiries in a polite and efficient manner
- Processing all reservations, checking room rates and loading of all new rates and availability
- Working closely with the marketing and finance departments to prepare reports on booking counts and forecasts
- To adhere to all company policies and brand standards to ensure the overall success of the business
- Managing and overseeing all group bookings
- Participate in marketing and revenue meetings
- Ensure efficient filing and data entry policies are adhered to
- Display leadership skills and assisting in training, development and recruitment
- Fluent, business level, written and spoken English communication skills. Arabic or Russian beneficial
- 2 years UAE employment experience in holiday home operator or hotel
- University Degree in Economics, Finance, Accounting or Hospitality
- Advanced Microsoft Office (formatting, track changes, mail merge) Excel (pivot tables and formulas) and Powerpoint
- Excellent multitasking and organizational skills
- A hardworking attitude, attention to detail and demonstrated ability to work efficiently under pressure
- Professional demeanor with experience in a multinational environment
- Strong business orientation in diagnosis and analysis to maximize guest satisfaction and company revenue.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1829646
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned