Job Description

Reservations Agent - Marriott International - Dubai, UAE
Position Overview
This role supports the reservations operations at Sheraton Mall of the Emirates Hotel Dubai, ensuring accurate bookings, excellent guest communication, and smooth coordination with hotel departments. The position attracts strong search traffic in Dubai hospitality and hotel reservations roles.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Administrative
Salary: 3000-4000 market estimated
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle reservation requests through phone, email, and online systems.
Ensure booking accuracy for room types, rates, and special requests.
Update reservation systems with guest information and modifications.
Respond promptly to guest queries and provide service information.
Coordinate with front office and sales teams to support guest needs.
Promote hotel offers and upsell room categories when applicable.
Maintain records and follow standard reservation procedures.
Ideal Profile
Experience in hotel reservations or customer service.
Strong communication and guest-handling skills.
Attention to detail and accuracy in data management.
Ability to multitask in a fast-paced hotel environment.
Positive attitude with strong teamwork skills.
Skills Set
Reservations systems handling
Customer service
Communication skills
Data entry and accuracy
Time management
Upselling and cross-selling awareness
Why Join Us
Grow your career with a globally recognized hospitality brand.
Structured training and development opportunities.
Supportive and diverse work culture.
Opportunity to work in a high-profile hotel in Dubai.
About the Company
Marriott International is a global leader in hospitality, offering exceptional guest experiences through its diverse portfolio of brands. With strong service values and worldwide opportunities, Marriott fosters growth, learning, and a collaborative work environment for all associates.
Job Title Reservations Agent - Marriott International - Dubai, UAE
Reservations Agent - Marriott International - Dubai, UAE
Position Overview
This role supports the reservations operations at Sheraton Mall of the Emirates Hotel Dubai, ensuring accurate bookings, excellent guest communication, and smooth coordination with hotel departments. The position attracts strong search traffic in Dubai hospitality and hotel reservations roles.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Administrative
Salary: 3000-4000 market estimated
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Handle reservation requests through phone, email, and online systems.
Ensure booking accuracy for room types, rates, and special requests.
Update reservation systems with guest information and modifications.
Respond promptly to guest queries and provide service information.
Coordinate with front office and sales teams to support guest needs.
Promote hotel offers and upsell room categories when applicable.
Maintain records and follow standard reservation procedures.
Ideal Profile
Experience in hotel reservations or customer service.
Strong communication and guest-handling skills.
Attention to detail and accuracy in data management.
Ability to multitask in a fast-paced hotel environment.
Positive attitude with strong teamwork skills.
Skills Set
Reservations systems handling
Customer service
Communication skills
Data entry and accuracy
Time management
Upselling and cross-selling awareness
Why Join Us
Grow your career with a globally recognized hospitality brand.
Structured training and development opportunities.
Supportive and diverse work culture.
Opportunity to work in a high-profile hotel in Dubai.
About the Company
Marriott International is a global leader in hospitality, offering exceptional guest experiences through its diverse portfolio of brands. With strong service values and worldwide opportunities, Marriott fosters growth, learning, and a collaborative work environment for all associates.
Post Details
Job Start Date
Salary from 3000.00
Salary to 4000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required