Reservation Officer

Dubai, DU, AE, United Arab Emirates

Job Description

We are looking for an agent who will input details to our system:

? Make sure all bookings for the day has been booked into the system

? Coordinate with the reservation team for daily bookings to avoid double bookings.

? Make sure all cash customers payment has got through before guest enters the venue

? Ensure all collections on-site has been collected, if not report it to Supervisor

? Send payment links for customers on Cash basis and send payment slips accordingly

? Ensure all

monetary transactions

are being reported to Accounts Department with proper liquidation/report (Reference number) which needs to be submitted daily

? Handle complaints and inquiries well

? Have corrective and productive communication between the departments.

? Make sure the payment for cash customers has been invoiced with the correct amount

? Any amendments/ cancellations/ additions/ deletions to be communicated with Transport & Operations Team

? Make sure special requests are highlighted to the concerned department

? Communicate any requests or issues with Supervisor

? To respect his/her superiors, address him with the due titles, accept requests without questions, cooperate unselfishly, and be a good team-worker.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED2,800.00 per month

Application Question(s):

Please only apply if you are comfortable with the advertised salary range, no response is considered rejected
Experience:

* Customer Service: 1 year (Preferred)

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Job Detail

  • Job Id
    JD2044974
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned