Job Description

Company Description

Avani+ Palm View Dubai Hotel & Suites soars 48 storey high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling views. Wander an exclusive neighborhood. Lounge by the pool sunning with a cocktail in hand, taking in the ever-evolving skyline.

As Reservations Officer you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist in driving up-selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications

Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels. Understand the dynamics of regional & local market, local competitors and events of the destination.

Additional Information

Reporting into Reservations Manager