Work closely with Finance and Legal teams to ensure all contracts are accurate.
Directly negotiate all terms with client. Prepare proposals, including renewal rate calculations, and contract preparation.
Resolving customer complaints brought to your attention.
Initiate contact with current residents regarding their lease renewal options.
Negotiate lease renewals within guidelines set by management in order to achieve lease renewal goals.
Provide exceptional customer service at all times by attending to resident concerns and questions when securing a lease renewal.
Prepare lease documents accurately and in a timely manner.
Follow up on receivables.
Provide administrative support in clerical, data entry and word processing.
May assist with special projects as needed.
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