Regional Service Manager

Dubai, United Arab Emirates

Job Description

Job Title: Regional Service Manager

Job Code: 135/001/148

Location: Dubai

Salary: AED 14,000 - 17,000

Industry: Manufacturing

Job Responsibilities:

- Identify, investigate, and process warranty claims from dealers.

- Analyze the root cause of technical problems and suggest the best solutions for dealers/customers.

- Monitor the progress of current service projects, and communicate with the headquarters to align the understanding.

- Support dealers with day-to-day service operations.

- Evaluate dealers\' service performances and abilities.

- Cooperate with Aftermarket Sales Team to provide the best uptime of equipment for end-users.

- Assist Sales Representatives in developing new dealerships.

- Put together service material for training dealers/customers.

Job Requirements:

- Must have 7+ years of experience in the field with at least 2 years of experience as a Regional Service Manager.

- Bachelor\'s degree in Mechanical Engineering, or a related field.

- Native Arab candidates with strong fluency in English.

- Skillful in MS Office (Excel / PowerPoint / Word / Outlook).

- Experienced in handling frequent business trips to neighboring countries in the Middle East and Africa.

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Job Detail

  • Job Id
    JD1569233
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    14000 - 17000 per month
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned