Job Description

Receptionist / Document Controller
Job Summary:
This is a dual-role position ideal for a proactive and organized individual who excels in both customer-facing and administrative tasks. The candidate will be the first point of contact for the company, providing excellent front-desk service, while also managing essential document control functions to support the office and project teams.
Key Responsibilities:
Receptionist Duties:

• Greet and welcome guests and clients in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls promptly.
• Manage the reception area, ensuring it is tidy and presentable.
• Receive and distribute daily mail and courier deliveries.
• Perform general administrative tasks such as filing, photocopying, scanning, and data entry.
• Coordinate meeting room bookings and prepare facilities for meetings.
• Provide basic and accurate information in-person and via phone/email.

Document Controller Duties:

• Handle the internal flow of documents, including logging, filing, and distributing letters and reports.
• Maintain an organized electronic and physical filing system for company and project documents.
• Assist the project team with basic document control tasks such as preparing transmittals and updating registers.
• Ensure version control is maintained for key documents.
• Support the archiving of completed project files and general office documentation.
• Manage office supplies and place orders when necessary.

Requirements:

• Must be currently based in the UAE.
• High school diploma; additional qualifications in Administration or Office Management are a plus.
• Prior experience in a receptionist or administrative role that included document control tasks.
• Pleasant and professional demeanor with excellent customer service skills.
• Strong knowledge of MS Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills in English (Arabic is an advantage).
• Highly organized, with the ability to multitask and prioritize a varied workload.
• Discretion and confidentiality are essential.

Skills Required