Overview of the role

Create and constantly improve excellent availability, range management and forecasting at the lowest possible cost Synchronise with commercial needs and activities for the best possible goods availability at the lowest total cost. Work with Sales and Supply Support Manager to support the commercial team and work as a communication link between the store and the country Retail Supply Integration department.

What you will do

Customers:

• Contribute to the fulfilment of the customer promises created by the Communication & Selling process by actively working to secure and maintain the availability of goods through the minimisation of non-central shortages and the monitoring of central shortages.
• Support Sales & Supply Support manager in creating awareness in the commercial team on availability issues and thereby enabling their action to minimise the impact on our customers.
• Actively support sales with the range management, in-line with country range decisions and take responsibility for a qualitative and timely administration of the range in the system.
• Highlight deviations between the range frame connected to the store range classification, Country range agreement and the actual range (size) to sales. Creating an understanding of the impact of availability for our customers of working outside the range frame.

Commercial:

• Contributing to turnover by maximising service level 365 days per year, in line with the agreed goal setting; concentrating on minimising non-central shortage and supporting active sales steering, by providing shortage and overstock information to our shopkeepers.
• Being an expert on Service Level in the store and supporting the awareness throughout the store how Service Level is impacted by different actions and how it should be sustained through everyday routines.
• Contributing to minimising the logistics costs in the store by identifying potential savings and working with sales& Supply manager to identify actions which will support the commercial

People:

• Through own behaviour I support the creation of an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
• Create an environment of trust by encouraging open, constructive, honest two-way feedback with my colleagues.
• Be available to help and support colleagues in own department.
• Pass on my knowledge to colleagues and encourage them to do the same.
• Keep my colleagues informed so that they can perform their roles effectively
• Be responsible for own development and look to Sales&Supply manager for support in improving competences.
• Using sales & supply support competence, actively support competence development of store commercial team and shopkeepers.

Financial:

• Be aware about department action plan and support the goals and targets given by manager which ensures the delivery of our action plan.
• Understand the impact of my actions on the financial results of my area and know which results I have influence over.
• Look for more effective ways of working to reduce costs.
• Ensure all my actions contribute to sales growth and support the maintaining of long-term profitability.
• Contribute to turn-over by securing the fulfilment of the customer promise

Bayt