About us The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer. Our aim is to unlock and curate the most valuable and exclusive closets from around the world. What do we offer?
A young, dynamic and forward-thinking environment
Fast paced and very short decision times for changes
A canvas for you to truly excel
99% of uptime on sunshine
About the role We are looking for a candidate that has experience in pre-owned luxury watches who should have worked within a quality control environment. Having experience in Luxury fashion jewelry is a plus. An eye for detail is key, being a horologist and a gemologist would be an ideal combination that we are looking for. The role involves thorough inspection, authentication & reviewing hundreds of products monthly to ensure they meet the quality standards, are 100% authentic and are luxury brand compliant, as well as managing third party service providers. Experience working with luxury fashion brands is a plus. Responsibilities
Review all inbound luxury watches according to set guidelines to determine acceptable/unacceptable conditions, adhering to strict standards of quality.
Clean watches & fine jewelry.
Assist Watch Authenticators with quality checks.
Perform battery change & minor repair of watches.
Research items to determine style, name, season, and retail price.
Locate brand identifiers such as brand hallmarks, serial codes, authenticity cards etc.
Identify genuine and modified materials/products.
Develop personal strategies for research methods, focusing on efficiency and accuracy to prioritize the work flow.
Conduct research and produce documentation for brand authentication guides.
Assist internal team in handling client requests about condition grading specifications.
Maintain a seamless flow of communication with multiple departments including photography, web content and customer service.
Requirements
Horologist Required.
At least 3 years of technical work experience in the luxury watch industry.
Extreme attention to detail.
Knowledge about watch making is a plus.
Technical knowledge & familiar with watch making tools.
Average to excellent vision (or corrected vision), without any color deficiencies (color blindness).
MS Office expertise.
Strong English verbal and written communication skills.
Excellent organizational & time management skills and acute attention to detail.
Independent, patient, responsible and embracing a positive work attitude.
Smart and Fast learner.
Capable of working under pressure and in a fast-paced environment.
Working with physical items & multitasking.
Can-do attitude, with a strong teamwork orientation.
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