Tenant Assistance: Provide support to tenants with queries related to maintenance, parking, contracts, cheques and other property services.
Handling Enquiries: Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication.
Third Party Liaison: Follow-up on Ejari issuance, DEWA and chiller connection.
Updating Trackers: Maintain accurate records of property details, tenant information, lease agreements, and renewals.
Renewals: Generate Rental Index results, draft and send renewal notices within 100 days of expiry, complete process within 30 days of expiry
Database Management: Enter new properties into CRM, reconcile CRM with contract details, master sheets and payment details
Maintenance and Inspection: Receive and record requests.
Reports: Prepare weekly reports for property portfolio
Lease Drafting: Assist in the preparation and review of lease agreements and relevant documentation.
Checklists and Documentation: Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards.
Property Manager Support: Assist the Property Manager with any additional tasks required for property management, including coordination with contractors and suppliers.
Requirements
Qualifications, Skills and Competencies
Required
Experience in administrative roles, ideally within the property management or real estate industry.
Proficiency in Microsoft applications (Excel, Word, Outlook) and database management.
Strong organizational skills and attention to detail.
Preferred
Familiarity with property management software.
Previous experience handling tenant enquiries and property documentation.
Skills and Competencies
Strong communication skills to effectively respond to tenant and owner inquiries.
Attention to detail when updating records, preparing documents, and managing lease renewals.
Time management skills to handle multiple tasks and meet deadlines.
Ability to work well in a team environment and support the Property Manager.
Benefits
Benefits:
Competitive salary
based on experience and qualifications
Opportunity to work with one of Dubai's leading real estate firms
A dynamic and professional work environment with growth opportunities
Hands-on experience in the real estate industry with a supportive team
If you meet the requirements and are excited about this opportunity,
apply now
and become a part of the Driven Properties team!
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