Job Description

Pre-Approval Officer - Healthcare RCM - Al-Futtaim Healthcare - Dubai, UAE
Position Overview
The Pre-Approval Officer role in Dubai supports Al-Futtaim Healthcare by managing insurance pre-approvals across inpatient, outpatient, and pharmacy services. This position plays a critical role in ensuring timely access to care, supporting revenue protection, and maintaining smooth patient journeys within HealthHub clinics. The role is exclusively open to Emirati nationals as part of the Group's Emiratisation commitment.
Job Details
Country: UAE
City: Dubai
Industry: Hospital & Health Care
Function: Hospital-Clinic Administration
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Emirati (UAE National)
Job Type: Full-time
Key Responsibilities

• Review and process assigned insurance claim and pre-approval forms to ensure completeness and accuracy
• Update approvals received from insurers with full accuracy and within defined turnaround times
• Coordinate with clinical and administrative teams to obtain missing documentation or clarifications
• Meet daily productivity and quality targets for claims verification and approvals
• Perform quantitative and qualitative analysis of medical records ensuring compliance with coding standards, DHA regulations, and payer guidelines
• Submit insurance pre-approvals aligned with KPIs to improve first-round approval rates
• Monitor coordination with internal and external stakeholders to prevent revenue leakage and reduce insurance rejections
• Analyze denial trends, recommend corrective actions, and escalate rejected approvals when required
• Educate and collaborate with billing, approval, and clinical documentation teams to enhance workflow efficiency and compliance

Ideal Profile

• Emirati national with a valid family book
• Certified professional coding certification from a recognized institution
• Certified medical or paramedical qualification
• Minimum 3 years of experience in revenue cycle management, insurance pre-approvals, or medical claims submission
• Strong medical background with the ability to reconcile clinical and insurance documentation
• Ability to work under pressure while meeting targets and service standards

Skills Set

• Insurance pre-approvals and RCM operations
• Medical coding and regulatory compliance
• Claims analysis and denial management
• Stakeholder coordination and negotiation
• Analytical thinking and decision-making
• Clear communication skills in Arabic and English

Why Join Us

• Competitive compensation and benefits aligned with Al-Futtaim Group standards
• Comprehensive health insurance, annual leave, performance programs, and long-service recognition
• BlueRewards employee discounts and wellbeing initiatives through HealthHub
• Structured learning and development through personalized training and digital learning platforms
• Long-term career growth within a values-driven organization committed to Emirati talent development

About the Company
Al-Futtaim Healthcare operates HealthHub Clinics, a growing network of multi-specialty healthcare centers across Dubai. Part of the Al-Futtaim Group, HealthHub delivers patient-centered care supported by advanced diagnostics, international quality standards, and evidence-based medical practices. With Accreditation Canada Gold Seal recognition and a strong focus on community wellbeing, Al-Futtaim Healthcare continues to expand high-quality healthcare access across the UAE.
Job Title Pre-Approval Officer - Healthcare RCM - Al-Futtaim Healthcare - Dubai, UAE
Pre-Approval Officer - Healthcare RCM - Al-Futtaim Healthcare - Dubai, UAE
Position Overview
The Pre-Approval Officer role in Dubai supports Al-Futtaim Healthcare by managing insurance pre-approvals across inpatient, outpatient, and pharmacy services. This position plays a critical role in ensuring timely access to care, supporting revenue protection, and maintaining smooth patient journeys within HealthHub clinics. The role is exclusively open to Emirati nationals as part of the Group's Emiratisation commitment.
Job Details
Country: UAE
City: Dubai
Industry: Hospital & Health Care
Function: Hospital-Clinic Administration
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Emirati (UAE National)
Job Type: Full-time
Key Responsibilities

• Review and process assigned insurance claim and pre-approval forms to ensure completeness and accuracy
• Update approvals received from insurers with full accuracy and within defined turnaround times
• Coordinate with clinical and administrative teams to obtain missing documentation or clarifications
• Meet daily productivity and quality targets for claims verification and approvals
• Perform quantitative and qualitative analysis of medical records ensuring compliance with coding standards, DHA regulations, and payer guidelines
• Submit insurance pre-approvals aligned with KPIs to improve first-round approval rates
• Monitor coordination with internal and external stakeholders to prevent revenue leakage and reduce insurance rejections
• Analyze denial trends, recommend corrective actions, and escalate rejected approvals when required
• Educate and collaborate with billing, approval, and clinical documentation teams to enhance workflow efficiency and compliance

Ideal Profile

• Emirati national with a valid family book
• Certified professional coding certification from a recognized institution
• Certified medical or paramedical qualification
• Minimum 3 years of experience in revenue cycle management, insurance pre-approvals, or medical claims submission
• Strong medical background with the ability to reconcile clinical and insurance documentation
• Ability to work under pressure while meeting targets and service standards

Skills Set

• Insurance pre-approvals and RCM operations
• Medical coding and regulatory compliance
• Claims analysis and denial management
• Stakeholder coordination and negotiation
• Analytical thinking and decision-making
• Clear communication skills in Arabic and English

Why Join Us

• Competitive compensation and benefits aligned with Al-Futtaim Group standards
• Comprehensive health insurance, annual leave, performance programs, and long-service recognition
• BlueRewards employee discounts and wellbeing initiatives through HealthHub
• Structured learning and development through personalized training and digital learning platforms
• Long-term career growth within a values-driven organization committed to Emirati talent development

About the Company
Al-Futtaim Healthcare operates HealthHub Clinics, a growing network of multi-specialty healthcare centers across Dubai. Part of the Al-Futtaim Group, HealthHub delivers patient-centered care supported by advanced diagnostics, international quality standards, and evidence-based medical practices. With Accreditation Canada Gold Seal recognition and a strong focus on community wellbeing, Al-Futtaim Healthcare continues to expand high-quality healthcare access across the UAE.
Post Details
Job Start Date
Salary from 9000.00
Salary to 12000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required