Manage all payroll data inputs of monthly payroll cycle accurately, to ensure all employees are correctly paid on time.
Highlight requirements of employee band, pay, personal data needed by other human resource team colleagues internally, so that an effective report can be developed (where possible). Also seek feedback from such user\'s time to time in order to improve the quality of reports, so that meaningful reports are produced for the end users.
Handle payroll and employee personal data related grievances from colleagues effectively, and ensure such grievances are resolved with minimal impact on employee as well as on company\xe2\x80\x99s interest.
Monitor key HR Admin & Payroll processes and procedures closely to ensure all such activities are conducted in a timely and smooth manner. Identify and highlight the gaps or suggest improvements to make such processes firmer and accurate.
Consult Director - HR Systems & Analytics on system bugs, enhancements and developments to ensure they are resolved and implemented within specific time frames. Play an active role in system or an element testing to ensure it is error free before its deployment.
Handle payroll pension related transactional activities of existing and ex-employees until the end results are achieved.
Validate monthly Job Based Allowance claims of employees as per company policy. Handle queries post release of salary payroll effectively to ensure queries raised by employees are answered within specified SLAs.
Validate employee\'s contractual benefits entitlement (like Air Ticket, Education Assistance, Sales Commission, PBVP) accurately as per company policy.
Validate miscellaneous payroll payments and deductions entries that eventually becomes a part of employee\'s monthly payroll cycle.
4. Qualifications, experience, skills and competencies Qualifications:
Minimum bachelor\'s degree in HR/ general management/ finance
Experience:
Minimum 5 years of experience in a system oriented administrative role in HR/ Payroll industry
Sound knowledge of the country legislation, policies, rules and regulations. Excellent PC/ MS office skills. Training and exposure to ORACLE based systems.
Good customer service skills. Ability to work with a team of support staff, strong communication skills in both written and spoken English. Good negotiating and persuasive abilities. Arabic language skills are desirable.
Skills
Handle complaints and resolve grievances and conflicts, or otherwise negotiating with others.
Communication
Judgment / Problem Solving
Teamwork / Collaboration
Quality Orientation /Attention to Details
Customer Service Orientation
Competencies Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
Think strategically (Level 2 of 5)
Achieve tangible results (Level 2 of 5)
Lead breakthrough change (Level 2 of 5)
Exceed customer expectations (Level 2 of 5)
Nurture, Inspire and Motivate (Level 2 of 5)
Target win-win outcomes (Level 2 of 5)
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