Job Description

Patient Relations Executive - HealthHub Clinic - Dubai, UAE
Role Summary
Al-Futtaim Healthcare is hiring a Patient Relations Executive for its brand-new HealthHub Clinic in Jumeirah Village Circle (JVC), Dubai. This role is the first point of contact for patients, ensuring a welcoming environment, smooth front-desk operations, and exceptional service standards. If you are looking for healthcare customer service jobs in Dubai with career stability and growth, this opportunity is an excellent fit.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Healthcare / Medical Support
Function: Patient Services
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Welcome patients and visitors, ensuring a professional and friendly first impression
• Manage front-desk operations including registrations, appointment scheduling, and billing support
• Assist in patient coordination, guiding them through procedures and ensuring service satisfaction
• Handle patient feedback, complaints, and service recovery promptly and professionally
• Collaborate with clinical and administrative teams to ensure smooth clinic operations
• Maintain accurate patient records and compliance with healthcare protocols
• Contribute to patient engagement initiatives, promoting HealthHub's patient-centric care approach

Ideal Profile

• Previous experience in healthcare customer service or patient relations is essential
• Fluency in Arabic is required, with strong English communication skills
• Experience in front-desk operations, patient coordination, and handling service recovery
• Excellent interpersonal, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, multispecialty healthcare environment
• Team-oriented, adaptable, and committed to high-quality patient service

Why Join Us
This patient relations executive job in Dubai offers a 5-day work week, competitive salary with incentive scheme, medical insurance, life assurance, paid leave, and professional training opportunities. Employees benefit from working in a state-of-the-art clinic located in JVC, a growing residential hub, with exposure to Al-Futtaim Healthcare's modern systems and multidisciplinary teams.
About the Company
Al-Futtaim Healthcare, part of the Al-Futtaim Group, operates HealthHub Clinics across Dubai, offering over 25 specialties in more than 20 locations. With advanced diagnostics, proven medical expertise, and patient-focused services, HealthHub Clinics represent a new model of healthcare in the UAE. Accredited by Accreditation Canada with the Gold Seal, HealthHub is committed to evidence-based care and patient-centered service under the promise: "We Hear You."
Job Title Patient Relations Executive - HealthHub Clinic - Dubai, UAE
Patient Relations Executive - HealthHub Clinic - Dubai, UAE
Role Summary
Al-Futtaim Healthcare is hiring a Patient Relations Executive for its brand-new HealthHub Clinic in Jumeirah Village Circle (JVC), Dubai. This role is the first point of contact for patients, ensuring a welcoming environment, smooth front-desk operations, and exceptional service standards. If you are looking for healthcare customer service jobs in Dubai with career stability and growth, this opportunity is an excellent fit.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Healthcare / Medical Support
Function: Patient Services
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
What You'll Do

• Welcome patients and visitors, ensuring a professional and friendly first impression
• Manage front-desk operations including registrations, appointment scheduling, and billing support
• Assist in patient coordination, guiding them through procedures and ensuring service satisfaction
• Handle patient feedback, complaints, and service recovery promptly and professionally
• Collaborate with clinical and administrative teams to ensure smooth clinic operations
• Maintain accurate patient records and compliance with healthcare protocols
• Contribute to patient engagement initiatives, promoting HealthHub's patient-centric care approach

Ideal Profile

• Previous experience in healthcare customer service or patient relations is essential
• Fluency in Arabic is required, with strong English communication skills
• Experience in front-desk operations, patient coordination, and handling service recovery
• Excellent interpersonal, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, multispecialty healthcare environment
• Team-oriented, adaptable, and committed to high-quality patient service

Why Join Us
This patient relations executive job in Dubai offers a 5-day work week, competitive salary with incentive scheme, medical insurance, life assurance, paid leave, and professional training opportunities. Employees benefit from working in a state-of-the-art clinic located in JVC, a growing residential hub, with exposure to Al-Futtaim Healthcare's modern systems and multidisciplinary teams.
About the Company
Al-Futtaim Healthcare, part of the Al-Futtaim Group, operates HealthHub Clinics across Dubai, offering over 25 specialties in more than 20 locations. With advanced diagnostics, proven medical expertise, and patient-focused services, HealthHub Clinics represent a new model of healthcare in the UAE. Accredited by Accreditation Canada with the Gold Seal, HealthHub is committed to evidence-based care and patient-centered service under the promise: "We Hear You."
Post Details
Job Start Date
Salary from 8000.00
Salary to 11000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location