Job Description

About Us:

Best Health Medical Center LLC is committed to delivering high-quality, patient-centered healthcare. We are looking for a

Patient Relations Executive

who will play a key role in ensuring smooth and efficient communication between patients and our clinical team, while supporting front desk and administrative operations.

Key Responsibilities:

Welcome and assist patients with inquiries, appointments, and service requests. Manage patient registration, insurance documentation, approvals, and billing coordination. Address patient feedback and complaints professionally, aiming for timely resolution and service improvement. Work closely with doctors and nursing staff to ensure a smooth and satisfying patient journey. Maintain patient confidentiality and comply with healthcare regulations. Provide volunteer support for clinic-led marketing or awareness activities.

Requirements:

Minimum 2 years of

clinical front-desk or patient relations experience in a UAE healthcare setting

. Good knowledge of UAE

insurance procedures

and related documentation. Willingness to work in

split shifts

and adapt to operational needs. Strong communication skills;

fluency in English, Hindi

is required. Arabic language skills are an advantage. Familiarity with EMR systems (basic proficiency acceptable). Preferably

female candidates

. Ready to

relocate

and work in

flexible shifts

.
Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

Are you willing to relocate if required? Are you open to split duty shifts? Are you available for immediate joining?
Experience:

Clinical: 2 years (Required)
Language:

* English, Hindi (Required)