Job Description

We are looking for a proactive and customer focused

Parent Relations Executive

to join the team at

ESM

and play a key role in ensuring the smooth running of our holiday camps and maintaining strong, positive relationships with parents.

This role is ideal for someone who enjoys working with families, thrives in operational environments, and takes pride in delivering exceptional service. You'll be the go-to person for inquiries, registrations, and coordination with schools, suppliers, and internal teams, all while ensuring each camp delivers a consistent, high-quality experience. If you're passionate about service excellence and building lasting relationships with families, we want to hear from you.

Key Objectives

Help grow the number of customers and camp locations Boost the quality of camps through varied activities and improved staff training to increase customer retention Support the department in achieving business targets and meeting budget expectations

Required Skills, Knowledge, and Behaviours

Desired Qualifications

Degree or Diploma in Business Administration UAE Driving License

Desired Experience

Experience in operations and logistics management Experience working with children Experience in leading teams or individuals Experience in the sports industry Local knowledge of the UAE and regional sports landscape

Job-Specific Knowledge and Skills

High-level verbal and written communication skills Creative thinking and decision-making abilities Strong IT skills, including database and system management Ability to multi-task efficiently Effective time management Problem-solving and conflict resolution skills

What We Offer

A monthly salary ranging from AED 9,000 to AED 10,000 inclusive of all allowances Annual flight allowance Private medical insurance End of service benefit Access to lifestyle discounts

How to Apply

If you are ready to step into this exciting opportunity as a

Parent Relations Executive

with

ESM

, please submit your application using the apply button. Ensure your CV, cover letter and relevant qualification certificates are attached.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED9,000.00 - AED10,000.00 per month

Application Question(s):

Do you have previous experience in a customer service or parent-facing role within a school, sports academy, or similar environment? What is your notice period?
Education:

Bachelor's (Preferred)
Experience:

Sports Academy: 2 years (Preferred)
License/Certification:

UAE driving licence? (Required)
Application Deadline: 12/06/2025
Expected Start Date: 04/08/2025