Patient Coordinator / Call Center Agent (dental Experience Required)

Al Satwa, DU, AE, United Arab Emirates

Job Description

We are looking for an experienced

Patient Coordinator / Call Center Agent

to join our growing medical center. The ideal candidate must have

at least 2 years of experience in a dental clinic

and be confident in handling patient communication, appointment scheduling, and treatment coordination.

Key Responsibilities:



Handle inbound and outbound calls professionally Coordinate patient appointments and follow-up reminders Assist patients with inquiries about dental treatments and pricing Manage daily schedules for dentists and ensure smooth clinic flow Maintain accurate patient records Provide excellent customer service and ensure patient satisfaction Work closely with the clinical and administrative team

Requirements:



Minimum 2 years' experience in a dental clinic (mandatory)

Strong knowledge of common dental treatments (e.g., implants, braces, RCT, whitening, etc.) Excellent communication skills in English (Arabic is an advantage) Experience with patient coordination, call handling, and clinic systems Positive attitude, teamwork, and ability to multitask
Job Type: Full-time

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Job Detail

  • Job Id
    JD2163960
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Al Satwa, DU, AE, United Arab Emirates
  • Education
    Not mentioned