Tafaseel
Job Description – Transition Coordinator The Transition Coordinator is responsible for coordinating and supporting all activities related to the transition of new projects or clients. The role ensures that all transition tasks are executed effectively, timelines are met, and communication…
Job Purpose The Telesales Representative is responsible for contacting potential patients by phone, introducing services, and providing information to support treatment decisions. The role focuses on lead conversion, building trust with patients, and ensuring a professional, patient centered experience that…
Public Relations Officer Position Summary: The Public Relations Officer is responsible for ensuring a positive and seamless employee experience throughout the onboarding and offboarding processes. The role involves coordinating orientation programs, supporting new hires with necessary documentation, facilitating smooth transitions…
Job Description: HR Generalist Position Overview: The HR Generalist will be responsible for overseeing a wide range of human resource functions, ensuring smooth operations across employee relations, payroll, compliance, and employee lifecycle management. This role plays a key part in…
Responsibilities: Develop, implement, and maintain health and safety programs, ensuring compliance with regulations. Conduct regular risk assessments, inspections, and audits to identify hazards and suggest corrective actions. Collaborate with teams to deliver safety training and orientation for new employees. Investigate…
Job description We are looking for a results oriented and creative Marketing Manager to lead our marketing strategies, strengthen our brand presence, and drive lead generation across all channels. Key Responsibilities 1. Marketing Strategy & Planning Develop and implement comprehensive…
Job Summary: We are seeking a highly motivated and customer oriented Call Center Agent with prior experience in a Freezone environment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate…
Job Summary: We are seeking a highly motivated and customer oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and…
Job Summary: We are seeking a highly motivated and customer oriented Call Center Agent with prior experience in a Freezone environment. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate…
Job Summary: We are seeking a highly motivated and customer focused Customer Service Representative with experience in Freezone operations. In this role, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a…
Duties/Responsibilities: Provides high level administrative support and assistance to the Executive Director and/or other assigned leadership staff. Performs clerical and administrative tasks including drafting letters, memos, and other documents for senior staff. Arranges travel and accommodations for executives. Schedules and…
Job Summary: We are currently seeking a skilled and detail oriented Bid Coordinator to join our team on a temporary basis. The successful candidate will play a critical role in supporting our tendering and bid submission processes. This role requires…
Job Summary Answer incoming calls from customers for various purposes, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Duties & Responsibilities Answer calls and route calls to appropriate resource Handle patient’s inquiries by telephonically and convert their…
About Us: Tafaseel BPO is a leading business process outsourcing provider, delivering high quality services and innovative solutions to clients across various sectors. We are currently hiring an IT Manager on behalf of a prestigious governmental entity, offering a unique…
About Us: Tafaseel BPO is a leading business process outsourcing provider, delivering high quality services and innovative solutions to clients across various sectors. We are currently hiring an IT Manager on behalf of a prestigious governmental entity, offering a unique…
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the position of Trainer – Community Sector. The ideal candidate will have experience in delivering effective training programs within the community or property management sector. This…
About the Role: On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management. The successful candidate will oversee a team responsible for handling resident or community related inquiries,…
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management. The ideal candidate will have prior experience in handling community or resident related inquiries, and will play…
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the position of Receptionist. The ideal candidate will be the first point of contact for visitors and community members, responsible for providing a warm welcome, handling…
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the position of Quality Specialist. We are looking for a highly skilled individual who will be responsible for evaluating, monitoring, and improving the quality of customer…
About the Role: Tafaseel BPO is hiring on behalf of a valued client for the position of Backend Officer – POD (People of Determination). This position requires a highly compassionate and skilled individual with experience in working with people of…
Job Overview: We are assisting our esteemed client, Ajman Government, in hiring an enthusiastic and driven HR Policies Executive. This role will focus on supporting the development and implementation of HR policies within government departments, ensuring compliance with UAE labor…
Key Responsibilities: Conduct outbound calls to potential customers Present, promote, and sell products/services using solid arguments Answer customer queries and resolve objections effectively Maintain records of calls and sales using CRM systems Meet or exceed daily and monthly sales targets…
Key Responsibilities: Lead, train, and motivate the telesales team to achieve individual and team targets Develop and implement telesales strategies and performance KPIs Monitor calls and provide feedback for quality assurance and improvement Prepare regular sales reports and present performance…
Job Summary: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays…
Job PURPOSE: To provide a professional and effective service to the customer and to optimize customer satisfaction through service excellence. JOB RESPONSIBILITIES: • Manage the inbound phone calls routed to helpdesk within the agreed SLA’s between S+ and Forsa. •…
Job Summary: We are seeking a highly motivated Telesales Representative with specialized experience in property management rentals and a strong network within the real estate industry. The ideal candidate will have established connections with real estate developers, access to reliable…
Key Responsibilities: Lead, mentor, and manage a team of bilingual call center representatives providing support in Arabic and English. Ensure that the team handles all inbound and outbound calls efficiently and professionally, especially with high level international callers and dignitaries.…