Must have their own visa ( Mother's/Husbands/Wife's/ Own visa with electronic card )
Pay:
Standard monthly salary calculated at an hourly rate for part time - Minimum 4 hours - Max 12 hours weekly.
Hours:
Your contracted hours. Sales Ambassadors should be prepared to contribute to staff meetings and stock take, being flexible to the needs of the business with reasonable notice. This includes being available to work evenings, weekends, holidays and extended mall hours.
Responsibilities and Duties
As a
Sales Ambassador
at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience. You embody all the Essential Components of a Lush retail employee.
Customer Experience:
Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge
Educate customers on our brand values on the shop floor
Demonstrate open body language, enthusiasm and create an engaging environment
Be adaptable to different customer needs and adjust to varied traffic patterns
Actively demonstrate products as part of the customer experience
Using Random Acts of Kindness as explained by your manager to make your customer's day when you feel they need it the most
Having a good level of awareness of the shop floor including urgency to help customers and excellent communication with the team
Team Involvement:
Show up to each shift with a positive attitude and ready to contribute to the team
Follow dress code and arrive every day with a clean apron and fresh appearance
Contribute and engage in staff meetings and training sessions
Be open to change and seek feedback from your team to grow your skills and add value to your shop
Contribute to an environment where forward thinking, diversity, and inclusion are a part of your team
Working as a team with everyone in the store, supporting each other and contributing to a vibrant atmosphere with a happy team and customers
Taking direction and completing tasks as delegated by your management team to ensure the smooth running of the store
Operations and Brand Standards:
Help create and maintain a customer-oriented and inviting shop atmosphere
Be accurate and efficient on the till and with cash/credit card handling
Maintain store cleanliness standards by using checklists and merchandise displays as needed
Stock product displays to appropriate levels and rotate stock for freshness
Act in accordance to the behaviors outlined in Lush training and policy materials
Carry out opening and closing procedures efficiently and to a high standard
Creating a professional, on brand presence on all social media channels your store uses
Learning and adhering to the company policies and procedures that are communicated to you
Merchandising according to the guidelines to create inviting, plentiful displays with fresh testers
Development and Progression:
Using your reviews and monthly one-on-ones to take on board feedback and receive coaching to strengthen your development
Learning from your team by sharing best practices and product knowledge
Taking ownership and responsibility in the store as directed by your management team, once trained and prepared to do so
Staying up to date with the opportunities available to you in the company, by using internal bulletins and the website for reference
When appropriate, supporting your management team in recruiting passionate, dedicated staff.
Job Type: Part-time