We are a newly launched freight forwarding company in Dubai with bold ambitions. We're looking for a hands-on, experienced
Operations Head
who can build the freight business from the ground up and run it like their own.
If you're someone who's done it before and is now ready to
lead
,
build
, and
grow
, this is your opportunity to get in at ground level.
What You'll Do:
Oversee and manage
end-to-end freight forwarding operations
(Ocean & Air)
Build and manage relationships with
shipping lines, airlines, trucking vendors, and CHAs
Handle
documentation processes
: MBL, HBL, DO, Surrender, manifest, invoices
Ensure smooth coordination with customers and vendors
Implement SOPs for efficient and scalable operations
Work with finance for billing, cost tracking, and compliance
Build and lead a small team (ops, docs, customer service)
Be the go-to person for everything operational -- owning delivery and customer satisfaction
What We're Looking For:
6-10 years of experience in freight forwarding (air + ocean)
Strong hands-on experience in
Dubai, GCC, and India-Middle East trade lanes
Good vendor network (shipping lines, CHAs, trucking)
Knowledge of DUBAI CUSTOMS, BL processes, Incoterms
Startup mindset:
resourceful, reliable, and ready to lead
Strong communication & problem-solving skills
What We Offer:
A
core leadership role
with long-term growth potential
Competitive salary (
AED 8,000 - 15,000
based on experience)
Performance-based incentives
Entrepreneurial environment with full ownership
Job Type: Full-time
Pay: AED8,000.00 - AED15,000.00 per month
Experience:
* freight and logistics: 6 years (Preferred)
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