Operations Head
Job Description
Profile Summary
Responsible for overseeing the day-to-day operational functions of the organization, ensuring efficient business processes, strategic planning, and effective resource management. This role plays a critical part in aligning operational performance with overall company objectives, driving productivity, and fostering a culture of continuous improvement.
Overall responsibility of Client Retention and Service delivery as per SLA. Building strong mutually beneficial professional relationships with internal and external stakeholders at all levels.
Manage and direct the organization towards its primary objectives, based on profit, growth projections and development of new business and expansion of scope of business.
Define, develop and execute visions and strategies for the region, including business planning and budgeting.
Manage the daily business according to the agreed operating principles of the business and relationships with the missions.
Analyse sales figures and forecasting future sales volumes to maximize profits.
Manage an efficient balance between transactional operations and value added sales functions.
Other Requirements
Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred). Previous working experience managing client relationship. Overall 15+ years of experience with 5 to 7 years' experience of managing business units. Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma). Financial Acumen.
Key Skills and Competencies:
Strategic thinking and strong analytical skills Excellent leadership and people management Strong communication and interpersonal skills Project management expertise Problem-solving and decision-making ability High attention to detail and organizational skills Ability to work under pressure and adapt to change
Job Type: Full-time
Pay: AED20,000.00 - AED25,000.00 per month
Education:
Master's (Preferred)
Experience:
Operations Management: 10 years (Preferred) Client Relationship: 10 years (Preferred) Service Industry: 5 years (Preferred) Leadership: 7 years (Preferred)
Willingness to travel:
* 25% (Preferred)
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Job Detail
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Job IdJD1896635
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:238281.0 301718.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned