Operations Executive
Dubai, United Arab Emirates
Job Description
: We are seeking an Operations Executive to assist the Chief Operating Officer to oversee and facilitate the day-to-day operations of MyGolf Dubai. The Operations Executive will play a critical role in ensuring the smooth functioning of the venue, delivering top-notch services to our members and guests, and maintaining the facility\'s high standards. This position will require a strong mix of operational, administrative, and customer service skills. Key Responsibilities:
- Operations Support:
- Ensure a smooth running of the venue operations, including Academy, F&B, and Marketing.
- Manage and schedule team rosters, ensuring proper coverage of the operational areas.
- Provide guidance and support to staff, ensuring they perform their roles effectively.
- Suggest training needs and conduct trainings if required.
- Ensure proper reporting and communication flow in the entire venue.
- Assist the COO with adhoc tasks, as allocated.
- Customer Service:
- Provide excellent customer service to members and guests.
- Handle inquiries, resolve issues, and address feedback in a professional and friendly manner.
- Safety and Compliance:
- Enforce safety protocols to ensure the safety and compliance with relevant regulations and standards.
- Financial Management:
- Assist in budget planning and control of expenses.
- Monitor revenue generation and identify opportunities for growth.
- Bachelor\'s degree in business management, hospitality, or a related field (preferred).
- 2+ years of experience in a similar role within the golf or sports industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of golf and recreational facility operations is a plus.
- Proficiency in basic computer software for operations management.
- This role involves working weekends and holidays, given the nature of the golf industry.
- Physical activities such as walking, standing, and occasional lifting may be required.
- Does the mentioned salary range match your expectations for the role?
- Operations (front desk/F&B/retail): 1 year (Required)
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Job Detail
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Job IdJD1602581
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned