Company Description Informa PLC is a leading international events, intelligence and scholarly research group. Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries. Informa MarketsDivision creates global platforms for industries, specialist markets and customers to trade, innovate and grow, delivering over 550 events annually, specialist digital content and actionable data solutions.
The Senior Operations Executive is charged with supporting the Operations Manager(s) on the operational delivery of their allocated events. You will be a highly organised, self-motivated and efficient individual, with the ability to work under your own initiative to meet deadlines and targets, as well as working towards operational process synergy across a variety of EMEA event verticals simultaneously. Operational Duties
Create and maintain show specific project plans in the agreed format for review & sign off by individual Operations Managers on an event by event basis
Create and issue PO’s upon request and update budget & invoice trackers accordingly
Managing and maintaining floor plans, and exhibitor queries relating to them as required.
Creating, maintaining, and delivery of required schedules such as: catering, electrics, furniture, signage, rigging, temporary staff requirements etc.
Design and production of simpler system built feature areas, where required.
Delivery of all operational sponsorship deliverables, contras, and specials, in co-operation with the sales team where appropriate
Coordinate and manage temporary staff, both onsite & pre show, by producing show specific briefs and giving onsite inductions.
Day to day liaison with internal Event teams, venues, contractors, suppliers and exhibitors
Work alongside other Team members to compile post event reports and analysis through collation and recording of requested data.
Manage all pre-show packing, research and ordering of equipment and services such as radios, stationary, wristbands, PPE, as well as onsite welfare for the show teams & official contractors
Under the guidance of senior team members produce onsite documentation including staff briefings, exhibitor lists, floor plans, welcome packs, staff handbooks Inc. safety information etc.
Assist various teams such as Customer Service, or clients directly, with answering of operational exhibitor queries where applicable
General team support & additional areas of responsibility
Attendance at any required meetings at the request of the Operations Manager, minute & action taking for distribution
Arrange travel and accommodation bookings when requested, in line with set Operations budget.
Ensuring you are working within the company’s H&S, Security & Sustainability guidelines at all times
Assisting with the implementation of internal and external Service Level Agreements.
Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the Operations team
Qualifications Qualities needed for the role
A minimum of two years’ experience at Operations Executive level.
Working knowledge of industry, venues and current appointed contractors
Able to demonstrate a proactive approach and take initiative, anticipating needs
Strong time management and organisational skills; can work to tight deadlines, able to prioritise and manage several different tasks at the same time
Demonstrated ability to work independently, to meet deadlines consistently and operate within budgetary targets
Excellent interpersonal, oral and written skills in English with additional languages highly beneficial
Desired skills
IOSH Managing Safety Certificate
Additional Languages: preferably Arabic
Additional Information Qualities needed for culture fit
Professional customer focused attitude; ability to stay calm and patient under pressure
Forward thinking, flexible and able to trouble shoot
Positive attitude, Confident team player with a creative and innovative approach
Strong attention to detail
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), gender identity, age, marital status, citizenship, or other protected characteristics under federal, state or local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.