Operations Executive

Dubai, United Arab Emirates

Job Description

Candidates who are interested should apply online at https://forms.office.com/r/Ac60AsXqsR Responsibilities:
  • Process work order in the system and send sales order confirmation to customers
  • Prepare and send pro-forma, tax invoice, receipt, and delivery order for walk-in and general customers
  • Manage petty cash and cash, cheque, credit card payments and record it in the system
  • Arrange collection of payments and documents via courier
  • Create receipts for the downloaded transfer advice and forward it to the customers with a copy to accounts and procurement department
  • Create online payment link and send it to customers
  • Inform procurement department that payment conditions have been met to process purchase order
  • Follow up with accounts and sales head for approval of purchase order if urgent or delay observed
  • Follow up with customers for advance payment and overdue payment receivables
  • Inform customers about the status of their orders
  • Enter vendor bills in the system
  • Inform and give necessary details to procurement department for warranty claims
  • Inform logistics coordinator to fulfill the order once payment conditions have been met
  • Manage schedules of technical team for installations, complaint handling, site visits, project delays
  • Manage technical team for successful meeting of deadlines
  • Ensure the distribution of timely and accurate information to appropriate personnel
  • Prepare warranty letters, contracts, etc.
  • Take innovative measures for customer happiness from first interaction until last interaction with the company
  • Improve the current system for a seamless operation
Skills & Qualifications:
  • Bachelor\'s Degree in Business Administration, Operations Management or related field
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Excellent English Communication Skills (verbal and written)
  • Proven work experience in management, operations, and customer service
  • Strong Leadership Skills
  • Ability to prioritize and solve problems
  • Great attention to details
  • Willingness to learn
  • A team player with high level of dedication
Job Types: Full-time, Contract Salary: AED3,000.00 - AED3,500.00 per month Application Question(s):
  • What is your notice period?
Experience:
  • Operations Executive: 2 years (Preferred)

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Job Detail

  • Job Id
    JD1505675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned